RETURNS & REFUND POLICY

RETURN POLICY

WE KEEP RETURN SIMPLE - Fill out the details required on the return portal within 2 days of receiving your order in case of a standard measurement order.

 

We will gladly return items that have been purchased through our website that have not been worn, washed, or altered or customised with tags attached in the original Concept Kapda packaging within 2 days of receiving your order.

Any returns that are not sent back in original Concept Kapda packaging will be charged a rs 100/- restocking fee.

For hygienic purposes, we do not accept returns of bodysuits.

Please be mindful of makeup, body foundations and perfume/ deodorant as well. We will not be accepting any garment that has stains from trying on.

All returns are subject to inspection and we reserve the right to deduct non returnable damage or refuse your refund if your return does not meet any of the above requirements.

 

 

Please Note - WE DO NOT PROVIDE RETURNS ON ANY CUSTOMISED ORDERS ( We’d like you to keep what’s yours )

 

REFUND POLICY

Once we receive your return request, we refund you within 6-7 business days of quality check.

However, the request for refund only applies to 1-2 business days from a customers end. Any request starting from the third day of receiving your package will not be taken forward.

Depending on your bank, funds may take anywhere between 6 to 8 business days to drop into your account.

RETURN POLICY